2:00 PM - 2:45 PM
Do More with Less: Improving Patient Experiences and Outcomes through Technology
Shivani Patel, PharmD, and Chris Creamer, RPh explore how to effectively leverage technology to improve patient outcomes and time to fill. They will discuss how pharmacies can do more with less by eliminating distractions related to disparate and/or outdated technologies in order to re-focus resources to areas that matter most for patient care. The speakers will also explore how pharmacies can measure and capture outcomes as well as how technology can be layered with other services to expand the benefits of the specialty service model to benefit a broad variety of specialty products.